Written on: 03/04/2011 by sammantha (1 review written)
I was told that they would contact me regarding the date i have to next sign on. I phoned twice and was told my personal advisor would get back to me, so far no reply. My personal advisor has not idea about the changes in the rules regarding lone parents. I keep getting conflicting advice from everyone at my local jobcentre plus office which happens to be Clapham Common in London. They are also rude, when i query any information they are rude and impatient with customers. Incomplete information on my file caused by their staff is making my life a nightmare, i am scared to complain in cause they make my life worse. I am 51 years old and they treat me like if i were a child, i can't stand this any longer and i am feeling more suicidal due to this extra stress which is affecting my already vulnerable state of mind.
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