The Sports HQ www.thesportshq.com Review

The Sports HQ www.thesportshq.com
★★★☆☆
3.1
From 452 reviews
54.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of The Sports HQ www.thesportshq.com

“I wish I had seen this site before I bought anything...”

★☆☆☆☆

written by on 30/03/2011

I wish I had seen this site before I bought anything from them. They are rated a 'top seller' on ebay - how did that happen?

1. They send me a gazebo with a broken leg.

2. They tell me I must photograph the damage and email the photo to them before I can arrange to return it.

3. After insisting they just exchange (because I dont have a digital camera or a phone that uploads photos) they finally agree and arrange a collection date.

4. They don't turn up

5. They arrange another collection date. I enquire if they will also send a replacement at the same time - 'No'

6. They don't turn up

7. Have to believe they are penalising me for not sending the photo - their customer service stinks!

  • Gazebo £89:00

    Goods purchased & cost

  • On time

    Delivery

  • Quality of website

  • Value For Money

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