Zanussi ZX99/5 Review

★☆☆☆☆
1.2 / 5
8.3% of users recommend this
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jonesmogs's review of Zanussi ZX99/5

★☆☆☆☆

“i bought my zx99/5si for £400 in october 2004, during...”

Written on: 28/03/2011 by jonesmogs (1 review written)

i bought my zx99/5si for £400 in october 2004, during christmas 2005 we noticed that food was spoiling in the fridge(upper)compartment,contacted zanussi and was told basically to sod off as it was 2 months out of warranty,as i am a technician by trade i had a look myself and found that the defrost timer had failed,£25 later and a manual defrost saw the thing working again, albeit for only 4 months,then a warm fridge again!inspection revealed a failed circulation fan,price for the part?-£75!,i fitted it and normal service was resumed for?-4 months,awoke to a very annoying beeping noise,freezer door switch had failed,replaced that,then 2 weeks later the fridge door switch failed,basically it is not worth getting involved in repairing these piles of rubbish,i showed the various components to a mate of mine who is an electronics engineer with the ministry of defence and he said the cost of the electronics parts based on the poor quality would have been £25 at most to the zanussi factory! a clear case of something getting made to just outlast the warranty period and no more,an absoloutely disgusting example of zanussi/electrolux's business practices!i truly wish i had never clapped eyes on the thing in the first place,a mate of mine bought a beko at the same time and that is still going strong!

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Guest's Response to jonesmogs's Review

Written on: 18/07/2011

i agree poor components and Zanussi after sales is poor cheaper to replace my 3 year old freezer than repair I will never buy Electrolux products AEG Zanussi same company

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