Written on: 27/03/2011
We love pizza express but find our local branch in Wilmslow disappointing purely because of the service. We often have to stand for 5-10 min unattended at the door. Once seated there is yet another unnecessarily long delay before drinks orders are taken. The wait between courses is too long. The staff are rushed off their feet but there simply are not enough of them . They are clearly str indian essed and on the last two visits we made the bill was incorrect- in the restaurant's favour!
The atmosphere in the place is always buzzing- which is why we like it. To create thebuzz, you need to be busy. To serve customers. When you are busy you need more staff!