Written on: 26/03/2011
Fraudulent JJB delivery charges added.
Bought a replica shirt - Selected "collect in store" with free delivery - payment page showed "free delivery" - however when I went to collect my order from the JJB store the invoice showed my credit card charged an extra £3.99 for delivery!
The JJB store saleperson told me that this happened quite often with these orders and that I should contact customer services for refund.
Contacted JJB customer services who fobbed me off. Lesson being never deal with a dishonest company as JJB.
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