Virgin Broadband www.virginmedia.com Review

★☆☆☆☆
1.2 / 5
14.2% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's review of Virgin Broadband www.virginmedia.com

★☆☆☆☆

“Virgin Media has been useless since they launched 50M...”

Written on: 19/03/2011

Virgin Media has been useless since they launched 50M B/band (was ok before). Assume as they are ring fencing the pipe for the 50MB brigade. However seems you have to upgrade to 50MB to get previous speeds on 10MB.



I'm on up to 10MB - now can't watch Youtube, iPlayer, Spotify is useless in evening / weekends. (ok in day - they turn on the 'Network Management' in evening.



Basically unless its a text site forget it. Virgin media have taken a jump 'back' in time 10 years. My speeds are similar to my old 56k modem at peak time.



They've overloaded their network, they can't tell you things will be fixed I've seen dates move up to 3 months and now its unknown.



Go to the forums you'll find hundred of complaints daily.



Avoid like the plague.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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