written by on 11/03/2011
DO NOT USE THIS COMPANY. Lousy service. I ordered online (the site is their only redeeming feature)and wanted delivery on the Wednesday. The flowers hadn't arrived so I called them on Friday to find out that they hadn't delivered because the address I entered hadn't matched the postcode. Why didn't they call me? Why did they wait until I had to phone them 2 days after the delivery date? I entered 2 phone numbers and an email address when ordering yet didn't receive any correspondence. Absolutely shocking customer service. They even made it sound like they were doing me a favour by offering me my money back.
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