Aer Lingus Review

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★★☆☆☆
2.3 / 5
38% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Aer Lingus

★☆☆☆☆

Aer Lingus is possibly the worst airline I have had to...”

Written on: 10/03/2011

Aer Lingus is possibly the worst airline I have had to deal with. I called the company probably four times before I booked my tickets to be 100% sure I could bring my pet on the flight. I called two weeks after booking my flight to get be sure of all documents, they then informed me that I wasn't allowed to bring my pet. After calling another 10 times they would redirect me to United Airways, because they thought United was the carrier. United DOESN'T service out of Madrid. None of the employees knew what they were doing, and now I have spent $1300 in tickets I can't use.

I will NEVER use Aer Lingus again.

  • 04/2011

    Flight Date

  • Spain-US

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • No

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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