Belmont Thornton Payment Protection Insurance www.belmontthornton.com Review

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★☆☆☆☆
1.2 / 5
4% of users recommend this
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Guest's review of Belmont Thornton Payment Protection Insurance www.belmontthornton.com

★☆☆☆☆

“Belmont and Thornton what a complete joke! July 2010 I...”

Written on: 07/03/2011

Belmont and Thornton what a complete joke! July 2010 I put in a claim for Welcome finance filled in countless forms and sent off proof of my PPI's Janurary this year was delighted to find my claim had been successful and would be recieving my cheque shortly after. A week later i recieved a letter which was an invoice for their services, i phoned them up and was told not to worry as they will deduct the money from my cheque and send me the rest, I was also advised this could take up to 28 days. 30 days later i phoned again as i had still not recieved my money was again told it could take up to 6 weeks!!! 10 weeks it has been now and i am still without a penny and i keep getting overdue invoices phone calls and sms texts from them! I recently phoned welcome and was told they paid BT 11th feb and BT phoned them to confirm this. To me they will keep hold of your money for as long as possible besides look at all the interest they are getting out of ppls money! I am currently waiting on a phone call from a manager which i have been promised will happen today! As each time you try to talk to someone they will just fob you off with some story or another. I will not reccomend this company to anyone and would advise ppl to read the other reviews before taking it upon themselves to make a claim. If i had known i wouldnt of bothered They get -10 stars from me

  • Customer Service

  • Value For Money

  • Yes

    Have you made a claim

  • Full Cover

    Type of cover

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Yvonnewalker's Comment

Written on: 08/03/2011

I found this review very helpful because... what the writer is saying is absolutely true. I know because I am experiencing exactly the same service from these people

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