Written on: 06/03/2011
I have used Screwfix many times over the years. Less so recently because they are more expensive than competitors, but their offers can very worthwhile.
The last order I placed included a spirit level (that was £3 reduced from £15!). When it arrived, it had been ruined by the delivery people, who had bent it big time! I rang Screwfix to let them know, and they could not have handled it better.
They apologised profusely and sent me a replacement immediately. The replacement was really well packed too, so delivery people would not be able to abuse it!
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