Wool Overs - www.woolovers.com Review

Wool Overs - www.woolovers.com
★★★★★
4.6
96.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Wool Overs - www.woolovers.com

“First garment delivered was faulty, small dark spot...”

★★★★☆

written by on 03/03/2011

First garment delivered was faulty, small dark spot stains on it. Returned it the same day by first class post asking for a replacement but heard nothing for two weeks.

I emailed Woolovers to chase it up, a replacement arrived after about another week.

Replacement garment is fine, very pleased with it, and the postage was refunded.

Perhaps a bit more quality control? Also,an email acknowledgement that the return had been received would have helped, and saved me wondering if it was lost in the post.

  • Lambswool crew cardigan £27.

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Was this review helpful? 0 0