Written on: 25/02/2011 by markmann01 (1 review written)
Had a flat tyre yesterday on a motorcycle and used this service for the first time. I was only 16 miles from home and the recovery van turned up in 45 mins which was good. During the journey home RescueMyCar phoned and told me there would be an additional cost of £27! This was apparently because I was not local to my home which in their opinion (not mentioned in the policy) is 10 miles. On those terms,earlier that day I was 150 miles from home and it would have cost me over £200 to be recovered. As I have supposedly got comprehensive personal cover I think this ridiculous. I have made a complaint and the representative told me that if you have a puncture, break a key off in a lock, use incorrect fuel or lock your keys inside your car. They will only recover you if they think it appropriate and only up to 10 miles from home! So I would say if you have a motorcycle or a car with no spare tyre this is not the company for you.
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