Time Warner Cable Review

“time warner cheated me....worst experience I have had...”

Written on: 23/02/2011

time warner cheated me....worst experience I have had until...they promised me a new cable package and asked me to move from my original cable package..it all worked for a day and then the channels stopped....when I call them they tell that the new package doesn't include what was promised by them initially...i escalated it to the supervisor and he tells that I cant move back to my original package as it doesn't exist and asks me to pay a huge amount for the same..I ended up paying 35$ more per month for their mistake..its not the amount that concerns me but the feeling of getting openly cheated and that I have no choice, as my apartment support only TW cable.