The Boat, Catherine-de-Barnes Review

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★★☆☆☆
1.6
From 6 reviews
17.0% of users recommend this
  • Quality of service

  • Quality of food

  • Value For Money

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sianmead's review of The Boat, Catherine-de-Barnes

“Have been to this pub several times on a Sunday (only...”

★☆☆☆☆

written by sianmead on 21/02/2011

Have been to this pub several times on a Sunday (only because its local to us) and each time we have been disappointed with the attitude of the Manager (Chris) 1st time we went my partner wanted lamb but was told they had run out of lamb this was at 14:10, the next time we went we again wanted lamb but was told they had sold out - this was a little later at about 16:30 as the manager was walking past my partner called him over to ask him to maybe consider ordering more lamb and his response was to say we need to get there earlier - when I said we came several weeks previously just after 2 pm he said that they try to get rid of all the roast by 4pm !!! note to manager - listen to your customers they can make or break your business - we then went again yesterday at 5:30 (3 of us this time)and we were made to feel very unwelcome was told that they had no roast dinners and we would have to order off the menu - after sitting at our table for 10 minutes and no one coming over to us we decided to leave and we went to the Beeches restaurant in Hampton-in-Arden just 3 minutes up the road - we were made to feel very welcome and had a lovely meal there (we each had 2 courses) a bottle of wine, 3 glasses of port and a coffee for just over £65 if you want a really good meal forget the Boat as the manager is gormless and hasn't got a clue about customer service,go to the beeches they are very very accommodating and the food is far superior at not much extra cost - we will not be going back to the boat again!!

  • British

    Food Type

  • Under £5

    Average cost per head

  • Several times a month

    How often do you eat here?

  • Casual

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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Ellered's Response to sianmead's Review

Written on: 11/04/2011

Went yesterday after booking a table for 1.30, was told the meals would be about half an hour, drinks arrived after 15 minutes, food an hour later, fish pie was nice but not an adult portion, veg was terrible looked like it was prepared the day before, My daughters chips were over cooked. Service was awful as not enough staff. Would not recommend this pub to anyone.

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