Written on: 20/02/2011
Selftrade appear to be incompetent when dealing with direct debits and with cash transfers both in and out of their accounts.
I am in process of closing accounts for my wife and myself.
My complaint to the FSA is in process of being dealt with.
I am being successful in persuading others to close their accounts because of Selftrade's incompetence.
Their updating of transfers is so slow that it gives incorrect information and leads to incorrect decisions by customers.
As rated by our community of reviewers
" Takes your money but does not give you an account " Read More
" Excellent service " Read More
Written by guestpresenter
" Need a technology upgrade. " Read More
" Geberally very good, few annoyances " Read More
" Don't touch with a bargepole " Read More