Written on: 20/02/2011
Selftrade appear to be incompetent when dealing with direct debits and with cash transfers both in and out of their accounts.
I am in process of closing accounts for my wife and myself.
My complaint to the FSA is in process of being dealt with.
I am being successful in persuading others to close their accounts because of Selftrade's incompetence.
Their updating of transfers is so slow that it gives incorrect information and leads to incorrect decisions by customers.
As rated by real users
" Shocking Customer Service " Read More
" Awful customer service. Had the broker shouting over the phone, say... " Read More
" Stay the hell away " Read More
" Is Selftrade.co.uk the worst? " Read More
" Good for the cost " Read More