Written on: 20/02/2011
Selftrade appear to be incompetent when dealing with direct debits and with cash transfers both in and out of their accounts.
I am in process of closing accounts for my wife and myself.
My complaint to the FSA is in process of being dealt with.
I am being successful in persuading others to close their accounts because of Selftrade's incompetence.
Their updating of transfers is so slow that it gives incorrect information and leads to incorrect decisions by customers.
As rated by our community of reviewers
" Fidelity UK must be sued for discrimination " Read More
Written by lindakberkeley
" Incompetent and I've used them for over 15 years! " Read More
" Logging in! " Read More
" Stealth charging on free accounts " Read More
Written by RetailerWithEthics
" Some good, some bad " Read More