Written on: 20/02/2011
Selftrade appear to be incompetent when dealing with direct debits and with cash transfers both in and out of their accounts.
I am in process of closing accounts for my wife and myself.
My complaint to the FSA is in process of being dealt with.
I am being successful in persuading others to close their accounts because of Selftrade's incompetence.
Their updating of transfers is so slow that it gives incorrect information and leads to incorrect decisions by customers.
As rated by our community of reviewers
" Horrible experience " Read More
" Saga rips off customers for their own gain " Read More
" Kludgy systems, weak procedures, careless and uncaring staff " Read More
Written by leyanda
" Transfer of accounts " Read More
" Unhelpful, will never use again " Read More