Talk Talk Broadband www.talktalk.co.uk Review

★★★☆☆
3.0 / 5
56% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's review of Talk Talk Broadband www.talktalk.co.uk

“Absolutely the worst customer service i have ever...”

Written on: 16/02/2011

Absolutely the worst customer service i have ever experienced.

constant calls to resolve unwanted sales calls , they did not block with held numbers even though i requested it .

When i complained i was told i had not made myself clear - rather than the fact that the non english speaking staff had not understood - what happened to the customer is right ??

recently changed bank accounts, all bills come out of my account, this was the only company to make a mess of changing direct debit , then rude staff calling me saying i was in arrears !! ridiculous !! so glad my contract term is up so am looking elsewhere, but apparently they are a nightmare to leave !!

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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