Written on: 14/02/2011
They are lucky to get one star and I have only given is as they actually did appear to measure up and give me a verbal quote. That is the only positive thing I have to say about them.
I made an appointment - they didn't show up. I phoned to complain and they re-scheduled only for the rep to ring me 3 hours before to say a rep wasn't in the area so couldn't come. When I rang to complain they said an area manager would come down to see me so we made another appointment.
The "area manager" and I say this loosely, came and measured up and did all the talk but was very condecending. He kept on saying "so you JUST want this" or "you JUST want that". I am planning on spending a lot of money and don't expect to feel that it isn't enough which is exactly the way he made me feel. Even my husband who took over from me because he was so annoying felt the same way.
At the end of the 1 hour meeting - he gave me a price and promised to send fuller detailed pictures to me a.s.a.p. it is now 3 weeks on and I have not heard anything from them.
If I were you - I wouldn't waste the money on a phone call or the electric turning on your computer to register and interest online. They are useless.
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