Written on: 14/02/2011
We've owned this machine for 6 years. In that time it has failed 8 times. Door lock, new drum, new circuit boards, new motor, new support blocks, new support springs, blocked filters, 2 floods and most recently it now needs a new power board. Will now be replaced with a different brand.
Hotpoint service engineers are good when they eventually arrive but they usually take about a week to come and hardly ever have the part required which then takes another week. When you have children and are washing every other day this is unacceptable. Would not recommend Hotpoint or this model to anyone.