written by on 10/02/2011
I genuinely cannot fault this company. We ordered a bathroom cabinet which is stunning and way ahead of competitors for value for money and quality. It arrived within a day. So impressed we ordered a second smaller cabinet, but DHL managed to mix this with another delivery from a different company and we got the wrong parcel. This is where Primrose Bathrooms customer service really showed just how good this company is. June at the company tackled DHL immediately, and when DHL couldn't find our cabinet within one working day June stepped in again and sent us a replacement cabinet which arrived the next day. June kept us informed of progress and was extremely helpful.
Both of our bathroom cabinets are now installed and look fantastic. I would strongly recommend this company to anyone. Their customer service should win an award!!
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