written by on 10/02/2011
Never again will I buy anything from Sears. It should be illegal to sell such a fault ridden power tool like the Sears Craftsman Incredipull 55cc Chainsaw 20". Underpowered, Looses bolts even after continually tightening them. Chain brake rattled loose and couldn't be retightened. After 10-15 hours use, engine suddenly started running/screaming rich but would stop when placed on log. Service agents refused to even look at saw, no parts. Sthil service shop tried for 2 days and couldn't tune it. I couldn't tune it, Hardware store couldn't tune it so the Hardware store I purchased it from very reluctantly replaced it (wouldn't give money back) and now it's happening all over again.
ADVICE: Spend an extra $1000 on a Husqvarna and it'll last you your whole life!
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