Written on: 30/01/2011
I bought a 42" Panasonic HD TV from them and it was delivered the next day. They were the only shop to offer a 5 year guarantee.
I also bought a sony electric toothbrush on the 6 December last year, but unfortunately it broke down on the 27 January. I sent a mail to the service department asking them for a refund and I got a reply the next day to say that my refund had been sent to my bank. I did not even have to sent the faulty goods back.
The service was fantastic which is very rare nowadays, so 10 points for John Lewis.
As rated by our community of reviewers
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