Written on: 30/01/2011
This "was" a great mixer.....unitl the jug got a crack in it. Tried to get a replacement jug. Kenwood support were next to useless and it appears that there are no parts available for this machine.
Support never returned phone calls. I guess they did not like to deliver bad news.
So, when I found out that I would not be able to replace the cracked jug, the motor went to landfill.
You pay the extra to be delivered the extra. Not so from Kenwood in this case.
I would not recomend this machine. I am also leaning towards not recomending Kenwood as a brand after this experience with poor quality on no support.
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