Written on: 28/01/2011
I am a business user also using internet banking services with different banks in other countries (Australia and New Zealand). The Lloyds system has always been ponderous compared to the others.
The new system with the the card reader, however, is absolutely appalling; slow to use, multiple entries required to pay creditors, opportunities for error by having to confirm account details digit by digit. Don't the developers of this system look at what other banks do? Dreadful. I've given it one star for ease of use because this template required a field entry.
In truth it is not even worth that.
More than that, Lloyds relationship managers never return calls or answer mail.
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