Have a picture of OneAndOne www.oneandone.co.uk?, please send it to us.
Picture courtesy of P. Stagg.
| Content | 2.5/10   |
|---|---|
| Value for Money | 2.2/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.6/10 |
By mrhall on 14th Feb 2004
| Content | 2/10 |
|---|---|
| Value for money | 1/10 |
| Overall value | 0/10 |
 mrhall's recommendation | |
Free google adwords voucher
Non existance support. Intermittant service.
We needed a higher performance hosting company for our business. 1&1 looked promising with their glizty marketing material talking about their high availabilty, investment in data centres and 99.9% availability . The 50 quid google adwords voucher was a nice hook too.
Two weeks in and the server has stopped responding. The recorded voice on the phone slowly reads out the URL of the faqs on the website.
Their website does say that out of hours telephone support is non-existant. Thats fair enough I guess. But it also appears that there is no out of hours support whatsoever.
Their online support form silently swallows complaints without a receipt.
The server is still down, and I guess that'll be the case until Monday morning (fingers crossed)
This is what you get for 16.99UKP a month!
Bottom line: If you want your Internet business to work 24x7 then 1and1 is not for you.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 2 | 0 | 1 | 1 |
Total Respect: +2
Job of a Web DesignerWould you like to see a review that's not being listed?
kingsley on 23rd Apr 2004