Breville Hot Cup Review

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★★★☆☆
2.9 / 5
48% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Guest's review of Breville Hot Cup

★☆☆☆☆
Breville Hot Cup

“After 16 months the Strix R48 Remote Steam Switch (the...”

Written on: 19/01/2011

After 16 months the Strix R48 Remote Steam Switch (the switch you press to make it work) burnt out. Breville will not repair the Hotcup outside of gaurantee period. Strix will only supply the switch to manufacturers. They will not supply the general public or indepandant local repairers. Bear in mind the switch is pressed far more often on a one cup than a Kettle. So the switch will have a far shorter life. Throwing away a hotcup every 16 months cannot be 'Green', it has to be manufactured and disposed of. So, buy a kettle, they cost less and generally will last longer.

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Staffs1959's Comment

Written on: 10/05/2012

Agree.. Ours has just failed after 18months.. Contacted Breville, basically told me to go buy another one..!! No repair agents, no spares..
At least my old kettle had a 2 year guarantee and when that failed and I emailed them they just sent me a brand new one...
Great product BUT if it's going to fail and no repair then poor value for money...

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