Shop New Zealand www.shopnewzealand.co.nz Review

Shop New Zealand www.shopnewzealand.co.nz
★★☆☆☆
2.2
38.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Shop New Zealand www.shopnewzealand.co.nz

“Place an order on 2nd Jan, it's now the 15th Jan and...”

★☆☆☆☆

written by on 17/01/2011

Place an order on 2nd Jan, it's now the 15th Jan and after 3 emails I was still yet to hear back from them as to the status of my order. Rang the number listed on the Australian website but it was disconnected. Thought that I may have been scammed as I couldn't get in touch with them and they didn't return any of my emails. Thankfully this wasn't the case, however I ended up having to ring them internationally to get hold of them. Was told that the products I ordered was out of stock and they wouldn't be getting the stock in for another few days. I inquired as to why I was not emailed and told this and why nobody had replied to my 3 emails and told that they are catching up on emails. Overall experience not a positive one.

  • $40

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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