Written on: 15/01/2011
My daughter phoned the allegedly "friendly" 118500 # to find a number and then must have accepted the offer to connect her and talked for 6.00 minutes exactly without understanding the charge. At £1.19 / min + 50p connection fee I still cannot get it to the £8.48 they have charged me. I shall make a point to explain to as many people as possible the unfairness and deception of BT Directory Enquiry 118500 service (SIC) and charges.
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