Written on: 15/01/2011
They don';t take responsibility for their non-functioning wifi and won't make announcements about it or provide details of how to find out more. But they love advertising it.
This approach stays in the mind, regardless of the rest of the experience.
As rated by our community of reviewers
" Not enough coaches " Read More
Written by jo bass
" Co ordinating trains at connecting stations " Read More
Written by Janedack
" Made to feel like a criminal " Read More
" So unreliable service " Read More
" Only one carriage in holiday period! " Read More