Onesuite www.onesuite.com Review

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Onesuite  www.onesuite.com
★★★★☆
3.5
76.0% of users recommend this

PeterMcG's review of Onesuite www.onesuite.com

“I tried to sign up with Onesuite with $10. I filled...”

★☆☆☆☆

written by PeterMcG on 14/01/2011

I tried to sign up with Onesuite with $10. I filled all the forms, entered my credit card number, and clicked submit.



Instead of a confirmation page, I was returned to the form page with a notice that they had refused my credit card.



I immediately called my cc company to see why I was being refused. They told me they hadn't refused anybody but that a company called Onesuite had just charged me ten dollars.



I thanked them and went to Onesuite and filled out a support form. I was promised a reply within 24-48 hours. It's been past 48 hours and I haven't heard a word from them.



So now I have no account, no support, and am out ten dollars. I will have to challenge the charge in my next billing cycle which is a PITA.



For people who this service works, great. But for those who it doesn't...beware!

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Petermcg's Response to PeterMcG's Review

Written on: 14/01/2011

Update. I found a phone number and called tech support. They assured me that I wouldn't be billed for any of the aborted sign-up attempts. They asked me to wait 24 hours before trying again.

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Anabeth's Response to PeterMcG's Review

Written on: 23/08/2011

Support is almost always bad for all these calling cards.. I had a lot of problems with several different companies..

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