Written on: 12/01/2011
I've had the misfortune to have a UK Citibank account for 7 years. Ever since opening the account I have experienced nothing but problems. Their call centre is next to useless, customer service laughable and dealing with them via their messaging service is a joke. Not once have I ever had to lodge a complaint against any organisation however to date Citibank have attracted 3 complaints from myself due to their complete mismanagement of my account and subsequent loss of many thousands of pounds.
I am currently in dispute with the bank once again and urge anybody who is thinking of opening an account with them not to do so.
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