Written on: 11/01/2011 by chazclark (10 reviews written)
Paid 600 pounds for a bed from paul simon, all delivered on time.when i put it together it looked great, that was until i went to put the bed slats in, there was a small problem in that there was none. I rang the store and was told they would need to order some and mean while they had some that would go on our bed but we would have to saw them to size!. furious but not wanting to be bedless i did this but then found we were two short. i asked for some money off but was told it was a wherehouse mess up so they werent responsible. Im now left waiting for replacement slats and repairing our bed on a nightly basis
As rated by real users
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Pompey72's Response to chazclark's Review
Written on: 05/05/2011
I found this review very helpful because...I totally agree with the sentiment.
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<br/>Also I just found the quote below on the Paul Simon Website - best laugh I've had all week.
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<br/>A word from the Managing Director:
<br/>"Customer satisfaction is a key ingredient to the company's success. As we continue our expansion programme across the UK, we will continue to bring you, the customer, our unique service and high levels of customer care."
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