Written on: 10/01/2011 by Tony Slinn (2 reviews written)
Booking ref: PARBK / Singapore Airlines flight to Bali, Nov. 2010, Flight SQ317
Dear Purple Parking
I should have written before
A brief line to say thank you for exceptional service on our return from Bali at the end of Nov. You may recall the airplane's cargo doors froze shut causing a huge delay at baggage return - and then our bags failed to appear entirely (we got them back two days later).
I kept you informed throughout, but even so this meant a 1.5hr+ wait for your driver in not the best of conditions. He met us with not a word of complaint, however, and even with a smile.
All our thanks - and we've just booked with you again for a flight to Egypt from Gatwick at the end of this month that we hope will go a lot more smoothly!
Santon, Pound Lane
Kent TN14 7NA
Tel / Fax: +44 (0)1 959 532 300
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