Brand Alley - www.brandalley.co.uk Review

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★★☆☆☆
1.5
13.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of Brand Alley - www.brandalley.co.uk

“Extremley poor service made order on 21st of November...”

★☆☆☆☆

written by on 10/01/2011

Extremley poor service made order on 21st of November in the hope of getting present for the wife. emailed them a few weeks from christmas trying toassertain in the order would be delivered to us before we left to visit & stay with family and if the order could be redirected. The responses to the emails i sent didn't answer the questions and when i persisted i was advised that it was too late to change the delivery address. When i tried to call i just waited on hold for long periods of time and never got through.



The delivery came on the 30th of December so my wife didn't get the presents till new year. I then got an automated survey and completed it and got a response back in French! Absolutley useless won't be using them again!

  • Nail products and perfum for the wife £95

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Quality of website

  • Value For Money

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