Written on: 10/01/2011
I like booking.com. Easy to compare hotels, prices and facilities.
I have one main criticism - it is not clear when completing the payment section whether payment will be taken at that point, or is just to reserve the room. When I travelled to Ireland I thought I had paid for the room, but they said it was only reserved, and they took a payment at the hotel. I will now have to check my bank statement to make sure I have not been charged twice, which is a nuisance.
Booking.com is not always cheaper than booking with the hotel direct.
As rated by real users
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Written by SusanMcK001
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