Written on: 09/01/2011
I banked with the RBS for 18 years and thankfully decided to switch my accounts elsewhere.
Their online service is good in some cases, but the information on it in terms of account details was incorrect.
To add credit cards etc, you have to do this yourself other banks do this automatically etc.
Don't even start me on the card reader!! If they had made this optional, I would of been happy. However they insisted everyone had to use it, making life more difficult to complete the simplest transaction.
You can't make international payments online, the travel money page ordering service constantly crashes etc.
As rated by real users
"Sanity has returned, sort of" Read More
"Like a teenager hack, utterly bad" Read More
"Down down down" Read More
"Terrible bank" Read More
"Absolute rubbish" Read More