Orchardleigh House, Frome, Somerset Review

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★★★★☆
4.4 / 5
From 57 reviews
89.5% of users recommend this

  • Location

  • Venue

  • Food

  • Value For Money

Guest's review of Orchardleigh House, Frome, Somerset

★☆☆☆☆
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“This is indeed a beautiful house to hold a wedding. ”

Written on: 03/01/2011

This is indeed a beautiful house to hold a wedding.



The food was excellent, the service was average.



The cleanliness of the suite was disgusting and this will be taken up with the management forthwith. It is obvious that the chambermaids/cleaning staff are are not trained or supervised, the quality of the furnishings is very poor, and I would suggests that the amount of money charged for Brides to marry at this venue is NOT re-invested into the up keep of the rooms and it's furnishings.

We were unable to use the shower as it was so dirty, the wash basin plughole was clogged up with waste matter, the lavatory was filfthly and excretia was splattered down the wall at the back of the toilet.

The 4 x Poster bed was cheap & squeaky, the mattress was thin and uncomfortable.



There are many more complaints about this property and I would suggest any potential Brides checks the rooms in closer detail before proceeding with a marriage at this venue.

  • Value For Money

  • December 2010

    Wedding Date

  • Location

  • Venue

  • Food

Chrisvincent's Comment

Written on: 11/01/2011

My name is Chris Vincent I am the owner of Orchardleigh. Firstly I would like to thank the reviewer for their comments of "Beautiful House" and "Excellent food". However it does appear that our cleaners completely missed the bathroom our very sincere apologies, we do have systems in place to avoid omissions but obviously this time it failed, the system has now been changed. I am very surprised that the reviewer thought the bed was cheap whilst not being a King Henry VIII bed at £10000 it did cost over £2000. We have not heard from this reviewer yet, may I ask that he/she call me (M 0788 751 2450) as obviously we would appreciate any further comments and would like to compensate for our obvious oversight.

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Guest's Comment

Written on: 04/06/2012

Oh dear, not sounding good for Orchardleigh, sounds as though it needs a massive redecoration and refurbishment before any bride and groom decide to hold their wedding at this venue.

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Mikaila's Comment

Written on: 24/03/2013

I am about to check this venue. I'm excited however whoever Im speaking with has only replied to me TWICE and I've sent about 6-10 emails for questions etc...I called them of course but its putting me off that my queries aren't accommodated. It kind of shows the type of service they could offer....

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