Written on: 29/12/2010
Delivery and clothing fine until you require a refund.
Very bad management of customer service - it seems that there are several email addresses, none of which seem linked. There was also no phone number to call until I logged into paypal. When I called to speak to someone, I was accused of not replying to their emails - I have a record of sending 3 to several different email addresses that were advertised as 'phix clothing'.
Two months later and I am STILL waiting for my money to be returned into my paypal account.
Needless to say, I won't be shopping there again...
As rated by real users
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Written by SylviaChuang
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