written by on 29/12/2010
Badly designed product, having bought this 18 months ago after 3 dysons, i am very disapointed. The little plastic bits at the bottom by the wheels broke off very early on. It's so very difficult to manouver due to its poor balance. For me the only redeeming feature is the suction which is far better than any other machine that i have used. Sadly mine has now packed up completely and i am waiting for Miele to collect it for repair. My less than one month old Miele tumble dryer set on fire the same day and when speaking to Miele customer services they seemed very suspicious, which has made me more angry!!!! I will certainlt think twice before purchasing any more Miele appliances.
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