Written on: 28/12/2010
I went along to the Caroline Castigliano sale store in Berners Street and would warn any bride to think twice before doing the same. I had gone along to the store to try on the sales dresses in the hope of finding one in a style I liked. When the Sales Assistant asked what style of dress I liked I referred to one which was not in the sale but was by the same designer. The assistant seemed to take great pleasure in telling me I couldn't afford to look at the non-sale dresses and was not willing to let me try the dress on. After 15 minutes in the store, putting up with some unpleasant remarks, I admitted defeat and left the store (to my shame) in tears. I really was made to feel humiliated. I had read about the designer's motto that every bride should feel special on her wedding day but I don't think this philosophy has reached the sales attendants. Save yourself the upset and keep this momentous day special by avoiding the store - there are plenty of others who would only be too keen to help you.
As rated by our community of reviewers
" Not worth the trauma and upset. Go anywhere, just not here " Read More
" Terrible. Rude. Expensive. " Read More
" Terrible customer service " Read More
" Nearly ruined my wedding dress shop experience " Read More
" Somewhat disappointing " Read More