Written on: 28/12/2010
I went along to the Caroline Castigliano sale store in Berners Street and would warn any bride to think twice before doing the same. I had gone along to the store to try on the sales dresses in the hope of finding one in a style I liked. When the Sales Assistant asked what style of dress I liked I referred to one which was not in the sale but was by the same designer. The assistant seemed to take great pleasure in telling me I couldn't afford to look at the non-sale dresses and was not willing to let me try the dress on. After 15 minutes in the store, putting up with some unpleasant remarks, I admitted defeat and left the store (to my shame) in tears. I really was made to feel humiliated. I had read about the designer's motto that every bride should feel special on her wedding day but I don't think this philosophy has reached the sales attendants. Save yourself the upset and keep this momentous day special by avoiding the store - there are plenty of others who would only be too keen to help you.
As rated by real users
"Horrible Experience" Read More
"Insult to people's intelligence" Read More
"BEWARE!!!" Read More
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"Mary knows best!" Read More
Nikkico's Comment
Written on: 07/01/2011
I found this review very helpful because...It shows (yet again) this company's complete disregard for customers and their own mission statement.
Youngwoman's Comment
Written on: 31/08/2012
I agree - staff at the Berners Street store are sales sharks. Avoid this shop!!