Written on: 26/12/2010
Dec. 2010 we had a Nile Explorer Cruise with Thomson. Temples outstanding, crew excellent, boat past its best. Spoilt by over 30% of passengers being very ill. Thomson Rep played down illness. I paid upfront for all the visits for both of us. My wife was ill from day two and missed five visits. She also ate almost nothing from that day on. When I asked the Rep for a refund she said the policy was no refunds. I know one man had a full refund because he told me. The lesson is,if you are going on a Nile Cruise with Thomson do NOT pay upfront for all the trips, pay on the day or do what one family did and take your own taxi,apparently it was cheaper.
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