United Airlines Review

Click here if this is your business
★☆☆☆☆
1.4 / 5
14% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of United Airlines

★☆☆☆☆

“There is NO such thing as 'customer service' at United...”

Written on: 25/12/2010

There is NO such thing as 'customer service' at United Airlines. I am a First Class passenger traveling from Asia to Las Vegas. I am sitting here at San Francisco (SFO) for 10 hours now, listening to one excuse after another. Even an excuse why my family is not eligible to use the Lounge for Business/First Class travelers. WHAT A CRAPPY CRAPPY airline!!!! The employees intentionally lie, with no remorse. The standard answer is "no" and the standard attitude is 'it sucks to be you, I don't care'. Wow ... with a recession in this country and so many people out of jobs, employees like these have jobs and a company like this remains in business? I am truly sorry. Never again, United, NEVER AGAIN!

  • 12/2010

    Flight Date

  • Asia - Las Vegas

    Flight From - To

  • First Class

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review