written by GirlGeek on 20/12/2010
I've ordered multiple items from Firebox over the years - including many of my xmas pressies for this year and have always been delighted with every aspect of the process. Good clear website, easy to search, nice pictures and lots of info, upfront delivery charges, easy to use web forms... all good. Delivery is prompt and included a little bag of sweeties (it's the little things..). More importantly, an issues are dealt with promptly and accurately - customer services is really good. Can't fault them.
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