written by on 18/12/2010
This website does not have any exchange policy at all. I bought a set of dog boots, and when i first put them on my dog, one of them ripped on the top. Obviously this is a defect, but when I contacted them, they seemed to not care and just tell me they do not accept any open items,and just to contact the manufacturer. They do not care about the quality of the product they sell at all, and about customer satisfaction!
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