Net-A-Porter www.net-a-porter.com Review

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★★☆☆☆
2.3 / 5
33% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Net-A-Porter www.net-a-porter.com

★☆☆☆☆

“What terribly incompetent people working for their...”

Written on: 16/12/2010

What terribly incompetent people working for their customer service. DO NOT ORDER FROM HERE. It took 10+ int'l phone calls to sort out an order. Each time having to iterate the situation AGAIN and AGAIN because the staff failed to record important information from previous calls.



Who would've thought that it would be so painful and torturous shopping?!



Incompetent and terribly unprofessional staff. Save yourself some trouble and money and enjoy your 'high-end' shopping elsewhere.



If your billing address and shipping address do not match up--because of course people do not live in different areas--then good luck w/ your order.



Never again. Never again.

  • bikinis

    Goods purchased & cost

  • Still waiting

    Delivery

  • Value For Money

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