Written on: 16/12/2010
Tricksters big time, flew with them once and for the next 4 months they were somehow taking 14.95 out of my credit card account without me signing a direct debit confirmation or having e-mail or letter from them.
Got a phone number for you though.
0845 026 1091.
Phone this number to cancel the 14.95 they are removing without proper permission. They will insist you are not entitled to a refund so I would try the credit card company.
Stand your ground, it is your money.
Very very unhappy and will never use them again.
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