Aer Lingus Review

Click here if this is your business
★★☆☆☆
2.3 / 5
38% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Aer Lingus

★★☆☆☆

“Very disappointed in their customer service. It was a...”

Written on: 30/11/2010

Very disappointed in their customer service. It was a total shambles boarding and I had a jacket dropped on the plane and found by the flight crew. They made a cursory effort to locate the owner before deciding to take it off the plane in Dublin. I didn't discover it was lost until arriving in London. After talking to the air crew in London I was told the jacket was in dublin and they would send over on the next flight. Since then no jacket and no-one knows a thing. After calling Customer Service I had to send an e-mail. Repeated e-mails to Aer Lingus customer service have not even received a reply. EXTREMELY DISAPPOINTED.

  • August 2010

    Flight Date

  • Dublin to gatwick

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • Quality of food

  • No

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review