Written on: 30/11/2010 by spaceinvader (1 review written)
I was left stranded on the 100s of miles from home on the M25 for 7 hours! I was left sitting outside the car the whole time, I was ill from breathing in traffic fumes. I phoned them back so many times that my phone died, each time they where rude and dismissive, one person even hung up on me. Another told my I was not on the M25 (I was).
I had to walk to the SOS phone box and phone the POLICE!!! who then organised my rescue. The person that finally came out to rescue me was rude and spoke to me like i was an idiot, he told me i was stupid for letting the mat slide under the accelerator without even testing if that was the problem. I tested it in-front of him and the car still did not work. He towed my back to his garage and told my i would have to wait 4 hours for his driver to get up and have breakfast before he would tow me home at a cost of £500. The man who drove me home was txting all the way.
No real attempt was made to diagnose the fault, on having the car fixed by my trusted mechanic, i was told it could have been driven home with only 15 mins roadside labour to fix a small problem with the exhaust system.
This was a frightening, emotional experience. in the top 10 of my worst ever... and i consider myself a fairly resilient man. From breakdown to getting home took around 20 horrific hours.
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