Written on: 22/11/2010
When the ring I purchased from them began to show scratch marks, I e-mailed Just Tungsten. Even though their web site guarantees 100% satisfaction, and I requested a refund on that basis, they ignored my request and demanded I e-mail them a picture of the ring to see if it could be "repaired." I did not have the capability to e-mail them a picture and they would not, assuming they really did intend to "repair" the ring, which struck me as implausible in any event, provide me with a physical address to which to send the ring for an obviously more reliable physical examination. They refused any other adjustment.
Bottom line: I'm out $100 and Just Tungsten just doesn't care. I therefore wouldn't recommend them; what I would recommend is extreme caution in dealing with them.
As rated by our community of reviewers
" Rude and incompetent " Read More
" Faultless from start to finish ! " Read More
" Time ticks bye " Read More
" Do not use this company, you will not receive your goods! " Read More
Written by Charl2323
" Fantastic quality & great service & communication! " Read More
Written by amy9richards