Written on: 21/11/2010
I am a Nationwide employee and have been for over 2 years. It has changed so much. All the managers care about is VALUE, the money we get for selling a product. The normal staff are treated like expendible rubbish that can be discarded at a whim and this is why the customer service is dropping. In my branch, 4 out of 12 non managment staff have been off with work related stress within the last year. Needless to say, most of us are now looking for a new career!
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