Written on: 21/11/2010
After eagerly waiting for what was hoped to be an enjoyable evening with some close friends, our experience at the riverside restaurant in Blackwood was everything but!!!!!!! All courtesy of Stuart the owner,
he was abrupt, and un-acommodating to say the least!
1. we were rushed for our order, which set the seen for the whole evening.
2. we were cold even after it was mentioned to our waitress.
3. we had to wait a while for our starter.
4. when our booking was made, it was confirmed to us that the 3 courses for £20 offer would still be on, and secured this with a £40 deposit. But on the night it was not, and after raising this point to the owner, he didn't offer us anything to honor the booking, he was quite rude!
our waitresses were all lovely and tried their best to help us.
Its a shame that the riverside is run by such poor management.
The one saving grace was the food, although some of us were still hungry at the end of the night.
We will not be going back, nor would recommend it to others.
As rated by our community of reviewers
" Absolute shambles " Read More
Written by MamB
" Best Buffet " Read More
Written by MandyHarrington
" What a steak and quality service " Read More
Written by KennyToylor
" Stunning!! " Read More
" Since Illtuds re-opened in 2007 my family and I have visited Illtud... " Read More
Written by eventsc